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Intercom + QUALTRICS

“We're focused 100% on helping businesses grow faster through better relationships, and combining Qualtrics with the power of Intercom's platform helps achieve exactly that.”

Together, Qualtrics and Intercom power the feedback loop between customers and businesses. Qualtrics enables you to collect structured, actionable feedback from your customers, and Intercom provides the communication channel for requesting feedback and following up with customers in a way that is personable and scalable. Plus, with Intercom’s new automation technologies – Task Bots, Custom Bots, and Answer Bot – you can leverage the feedback from Qualtrics to grow your business faster and with fewer resources.

WHY INTERCOM?

The Qualtrics’ experience empowers organisations to take control of their CX programme. The Customer Management Hub brings the knowledge and guidance which instils the skills and confidence to realise your CX ambitions. We will work with you to integrate data and insights that engage every level of the business, driving the right decisions and behaviours to create a winning customer value proposition.

Industries

Technology

Retail & Consumer Goods

Communications

Travel & Hospitality

Financial Services

Regions served

Europe

Asian Pacific & Japan

South America

Contact Us

“As a long-time leader in the customer experience and survey space, Qualtrics is the perfect partner for us at Intercom. We're focused 100% on helping businesses grow faster through better relationships, and combining Qualtrics with the power of Intercom's platform helps achieve exactly that.”

DES TRAYNOR

Cofounder, Chief Strategy Officer