Benjamin Granger

Author Bio

Dr. Benjamin Granger is an XM Catalyst at Qualtrics. He has over a decade of experience building EX measurement and management programs across the globe and leads research initiatives within the Qualtrics XM Institute.

Articles written by Benjamin Granger


Alexion Pharmaceuticals’ HR Chief: How to step out of the HR box

In this installment of our Employee Experience Visionaries series, hear from Anne-Marie Law, Chief Human Experience Officer at Alexion Pharmaceuticals, about: How creating chaos will liberate the...

By Stephen Fortuna


How to build a company culture your employees will rave about

What makes some organizations synonymous with great company culture, while others fall below the fold? We took a closer look at the intricacies of building and sustaining company culture, plus the com...

By Stephen Fortuna


Zoom and Zillow HR chiefs: What we’ve learned from COVID-19

In this installment of our Employee Experience Visionaries series, HR leaders at Zoom and Zillow share their insights on the future of the workplace and adapting their employee experience in real-time...

By Stephen Fortuna


What’s next for Employee Experience? 5 Stages to a new normal

As alarming as the original disruption COVID-19 introduced was, businesses face yet even more change and areas to navigate ahead. And these areas come from an unlikely place - the return to new normal...

By Stephen Fortuna


Employee experience expectations likely to accelerate post COVID-19

Organizational disruptions and change always create uncertainty among employees, managers, and senior leaders alike. COVID-19 is certainly the most salient and ubiquitous disruption impacting nearly e...

By Dallin Hunt


Adjusting your Employee Experience (EX) program in times of crisis

In times of organizational crisis and change, the company looks to their HR leaders for guidance and reassurance. This is especially the case, now, given the disruptions associated with COVID-19 and t...

By Dallin Hunt


Is now the right time to survey your employees?

Originally published on Forbes. It’s one of the most common questions we’ve had from our customers and partners in the past two weeks - and yes, it might feel trivial to ask right now - but, is...

By Stephen Fortuna


How Johnson & Johnson unlocks the power of people with data

As the global head of workforce analytics at Johnson & Johnson, Piyush Mathur is passionate about improving business outcomes through better people decisions for J&J’s 140,000 employees worl...

By Stephen Fortuna


Employee feedback: how to drive accountability and action

  Employee feedback surveys are like gym memberships ...A simple but accurate analogy. Organizations can collect all the employee feedback they want from their employees but unless they communi...

By Qualtrics