Elizabeth Kampf is a contributor to the Qualtrics blog.
Articles written by Elizabeth Kampf
Want to drive success? Give your employees the same experience as your customers
Over the past few years, companies have understood the necessity of providing an excellent customer experience (CX). Organizations across the globe have taken steps to delight their customers and turn...
7 tips on how to improve Customer Experience (CX) by empowering employees
If you’re looking to raise the bar on customer experience, look no further than your employees — harnessed in the right way, they’re one of the most effective levers any organization has. Find o...
Global consumer trends to watch out for in 2023
Consumers demanded better experiences in 2022, and businesses that listened were able to find succes...
How effective leaders create excellent experiences to drive performance
What are the fundamental elements that enable organizations and leaders to not only create high-perf...
By Lisa Wager
The inequity of well-being at work: how organizations can take action
Well-being in traditionally marginalized groups can look different due to their unique lived experie...