Elizabeth Kampf is a contributor to the Qualtrics blog.
Articles written by Elizabeth Kampf
Want to drive success? Give your employees the same experience as your customers
Over the past few years, companies have understood the necessity of providing an excellent customer experience (CX). Organizations across the globe have taken steps to delight their customers and turn...
8 ways to improve Customer Experience (CX) by empowering employees
If you’re looking to raise the bar on customer experience, look no further than your employees — harnessed in the right way, they’re one of the most effective levers any organization has. Find o...
Messaging: How governments can turn vaccines into vaccinations
The world is in the middle of executing the largest vaccine distribution in history to combat COVID-...
Build vaccination trust with a resident-centric approach
The scientific community has done an amazing job of accelerating the creation and testing of very ef...
By Bruce Temkin, Sara Laskey
How the Atlanta Hawks bet on experience — and safely opened Georgia’s largest voting precinct
Originally published on Forbes.com Almost one year has passed since the sports world went dark ov...