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Kristina Perunicic

Author Bio

Kristina Perunicic is a freelance writer who covers business operations, growth, and finance. She works with Stampli, a leading solution for AP automation and invoice management.

Articles attributed to Kristina Perunicic

5 tips to better engage your employees to prevent attrition

Disengagement in the workplace is an ongoing issue. According to Gallup, only 32 percent of full- and part-time employees are engaged in their company, while 18 percent are actively disengaged. But...

By Kristina Perunicic

Featured Posts

Turning reactive CX into proactive CX

For decades companies have invested billions in issue resolution — that is, taking action to rectify a problem after a bad experience has taken place, knowing that it will prevent some customers fro...

By Rachad Davis

3 key ways AI can help drive human-centered government

Integrating Artificial Intelligence (AI) may seem counterintuitive to a “human-centered” strategy, but future-focused leaders have figured out how to leverage AI to design human-centered governmen...

By Hannah Burn, Rishi Vajpeyi

Qualtrics again named a Leader in 2024 Gartner® Magic Quadrant™ for Voice of the Customer report

The Gartner® Magic Quadrant™ for Voice of the Customer (VoC) 2024 report has been published, and we’re proud to reveal that Qualtrics has been named a Leader in the VoC market once again. In t...

By Qualtrics

Qualtrics now a CMS-approved vendor to conduct the Health Outcomes Survey

At a time when customer experience and Quality teams are being asked to consolidate, reduce redundancies, and justify spending, industry leaders are centralizing their CX investments in purpose-built,...

By Noah Gilbertson