As Chief Product and Research Officer of Tethr, Matt has responsibility for product strategy, product management, research and IP development. Prior to joining Tethr, Matt was Senior Partner and Global Head of Sales Force Effectiveness Solutions at Korn Ferry Hay Group and, before that, was Group Leader of the sales, customer service and customer experience research and advisory practice at CEB, now Gartner.
Articles written by Matt Dixon
In conversation with Matt Dixon: Use unstructured data to give your CX program the edge it needs
Unstructured data is becoming an increasingly important part of a successful listening program. Luke Williams, Qualtrics XM Institute was joined by Matt Dixon, Chief Product and Research Officer of...
Messaging: How governments can turn vaccines into vaccinations
The world is preparing to execute the largest vaccine distribution in history to combat COVID-19—n...
Solve your users’ problems with the design-thinking process
Use the six-step design thinking process to work on user-centric problems to make better products an...
By Meena Toor
The future of employee experience: 21 predictions for 2021
Employee experience experts share their predictions for the year ahead. What lies ahead for emplo...
By Amanda Wowk