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Steve Bennetts

Author Bio

Steve Bennetts, EX Solutions & Strategy APJ is a contributor to the Qualtrics blog.

Articles written by Steve Bennetts


The importance of empathy in new ways of working

As employers across Asia continue to define new work experiences after two years of working remotely, prioritizing and managing employee health and wellbeing must be a fundamental part of their plans....

4min read


How to manage a safe return to work

Business leaders are increasingly focused on keeping employees, customers and communities safe as they return to the workplace after 18 months of pandemic disruption. In a recent Qualtrics webinar –...

6min read


3 lessons from Standard Chartered Bank’s employee experience transformation

The employee and candidate experience at nearly every single organization across the world has changed since the beginning of 2020. Recruiting, onboarding in a digital space, supporting people in exte...

5min read


3 iconic brands on how they are building a new way to work

As employees start to return to workplaces after 18 months of working remotely, we have an unprecedented opportunity to create a new way to work that will improve on what went before and unlock multip...

8min read


How customer experience learnings helped Veolia improve the employee experience

As we move forward through the global pandemic, it’s important business leaders continue to meet frequently in order to make the fast, agile business decisions that are increasingly critical to succ...

7min read


The ultimate framework for change: Unlearn

One of the most important books any business leader can read in 2020 is Unlearn: Let go of past success to achieve extraordinary business results, by leading business transformation consultant Barry O...

6min read