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Dr. Vanessa Kowollik

Author Bio

Vanessa is an EX XM Scientist at Qualtrics advising on survey methodology and program design. Her focus is on creating scalable, high impact solutions to improve the Employee Experience. She has 15 years of experience as a practitioner and consultant in Employee Experience. Prior to Qualtrics, Vanessa was a Senior Consultant within IBM’s Talent Management Solution business where she helped lead the employee survey program. Vanessa holds a Ph.D. in Industrial/Organizational Psychology from the University of Oklahoma (USA).

Articles attributed to Dr. Vanessa Kowollik

6 effective employee engagement programs

Employee engagement initiatives benefit everyone - from the CEO to the shop floor. Here are 6 surprising ones to help your employees feel valued. Picture for a moment your ‘perfect’ job – a h...

By Dr. Vanessa Kowollik, Ruth D'Alessandro

Employee survey fatigue

Ever wonder if you’re sending too many employee surveys? Employee survey fatigue is a concern for many employers, but avoiding it is within your control. What is survey fatigue? Survey fatigue is ...

By Dr. Vanessa Kowollik, Lisa Le Derff

Featured Posts

Turning reactive CX into proactive CX

For decades companies have invested billions in issue resolution — that is, taking action to rectify a problem after a bad experience has taken place, knowing that it will prevent some customers fro...

By Rachad Davis

3 key ways AI can help drive human-centered government

Integrating Artificial Intelligence (AI) may seem counterintuitive to a “human-centered” strategy, but future-focused leaders have figured out how to leverage AI to design human-centered governmen...

By Hannah Burn, Rishi Vajpeyi

Qualtrics again named a Leader in 2024 Gartner® Magic Quadrant™ for Voice of the Customer report

The Gartner® Magic Quadrant™ for Voice of the Customer (VoC) 2024 report has been published, and we’re proud to reveal that Qualtrics has been named a Leader in the VoC market once again. In t...

By Qualtrics

Qualtrics now a CMS-approved vendor to conduct the Health Outcomes Survey

At a time when customer experience and Quality teams are being asked to consolidate, reduce redundancies, and justify spending, industry leaders are centralizing their CX investments in purpose-built,...

By Noah Gilbertson