Posts by Webb Stevens, Head of CX Strategy & Thought Leadership


Bringing together the most powerful X and O systems for world-class CX

Qualtrics and SAP Introduce Four CustomerXM Solutions to SAP C/4HANA The experience economy has changed the way businesses compete – it’s not just about products and services anymore. It’s about experiences. Experiences drive customer expectations, brand perceptions and can make or break an organization’s success. That’s why every organization needs tools to help them better […]

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What’s New in CX? Engage your customers with new digital and compliance tools

At Qualtrics, we’re focused on empowering you to create world-class customer experiences that improve your bottom line and customer satisfaction. That’s why we’re constantly building new capabilities to enable you to engage with every customer at every meaningful moment, even without distributing surveys. Take a look at what’s new in Qualtrics Customer Experience this month. […]

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