Monitor and analyze feedback from all relevant review sites to gain a holistic view of your customer’s experience.
The ReviewTrackers integration for Qualtrics lets you monitor, analyze, and take action online and mobile app reviews from 100+ review sites to on feedback for multi-location businesses.
- Automatically pull customer feedback from online and app review site and surface it alongside your other CX data
- Gain deeper insight into the customer experience at the aggregate brand level and at each location
- Combine X-Data and O-Data from multiple review sites to gain deeper insights into your customer experience
Enable your review data and feeds to flow automatically into Qualtrics with the ReviewTrackers Connector – no code required. This secure connection allows your data to flow seamlessly into Qualtrics to fuel your customer experience program.
Gain actionable insights from your online reviews
Analyze trending keywords and buyer sentiment in online reviews, and dive into relevant responses for deeper insights to understand what matters most in your customers’ own words.
Required License: Qualtrics Developer Tool / API license
If you’re an existing Qualtrics customer, contact your Account Executive. If you do not know your Account Executive, please request a demo above.
Already have the integration and looking for help? Then visit ReviewTrackers support at link here or call support at (866) 854-7670 . ReviewTrackers is responsible for support of the integration with Qualtrics
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