Research Services Account Executive: Emma
I have always wanted to be a Jack of all Trades where I can learn and master some of these. I have had an interesting career up to when I joined Qualtrics. My sales career has had me selling custom-built gaming PCs in Canada, car finance, fintech, landing partnerships for content creation, and just before joining Qualtrics, user-generated content. Its been quite a journey and there was a time where I was lost on the journey until Qualtrics came. This is my Why. Qualtrics has steadied my ship and has given me something that I am passionate about and care about - giving our customers valuable insights. The last 12 months have shown me how important our services are to our customers. Nothing makes me happier than logging on and listening to our clients with their needs and helping them fill this gap.
What attracted you to Qualtrics in the first place?
TACOS Culture (and Dermots helped)
So, why is it still Qualtrics for you? How has Qualtrics lived up to your expectations? How has it been different?
Qualtrics allows me to learn and it really makes me align with Yoda's saying of “Do or do not. There is no try.” In Qualtrics, we're encouraged to give 100% and leave nothing on the pitch. If it doesn't work out, we learn and move on. Working in a culture that allows you to do that is extremely important as you start to see yourself developing professionally. Your peers in Qualtrics follow a similar mantra where all we want is to learn and succeed together. Working in a company with so much talent can be intimidating and can make you a little nervous about speaking up in meetings. The leadership encourages you to share your voice which is something I am grateful for.
What was the turning point where you knew you 'had to have the job' at Qualtrics?
It was the people. The people here are what makes Qualtrics an amazing company. The company wants its employees to be successful. I have made so many lifelong friends here and I have met so many people who have taught me something new about myself.
What does your day look like?
I start typically at 8.30 and I usually start my day with a cup of tea and I catch up on Linked In for half an hour.
I usually then catch up on emails and start my client-facing meetings that range from Academic Researchers to Brand and Insights managers about the problems they are facing. These range from research questions they need to be answered and how we can make them more successful.
From the afternoon onwards, I usually catch up on emails and tasks and liaise with our amazing operations team to keep track of current projects.
What is your favorite part of your role?
I am a POD lead as well and watching my POD grow day to day professionally is the best part of my job.
Tips for someone in general?
3 words - Trust the process! It will pay off. Give yourself time to learn and adapt.
What has surprised you most about working at Qualtrics?
How fast time goes - I cannot believe I am here two years - seems like I'm still a Qubie!
What made you want to get into sales?
I have been doing sales since I was 10 years old. I used to upload music and make custom playlist CDs for my classmates. It's always been my calling and I have been told that I
What are your aspirations in your career/life?
Pay it forward and become a leader and put everything I have been taught into others.
What is your top #LifeHack?
Develop a grit mindset. Don't ever miss an opportunity and tackle everything with a growth mindset. If you want it, you can make it happen.
|Emma Errity is an alumnus of Dublin City University and started her career at Storyful. She studied to become a Radio presenter and producer - instead she landed in a career path similar to radio where she can talk all day!|
September 13, 2021