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Bringing her best self to work: Lucia, Technical Account Manager

Community, impact, learning, and "high stakes” drive me. I always want to be surrounded by amazing, uplifting people, and I'm driven to do my part to make the community around me uplifting as well. I love learning and I see learning as a responsibility I have to provide my community and grow my impact, and I love stretching myself by having a little too much on my plate every day. Qualtrics provides me with fulfillment through all of these drivers! My team provides a community I'd never even imagined finding at work, and motivates me to bring my best self and best work every day; I'm able to learn and stretch my skillsets working with clients and feel a sense of accomplishment when I reflect on the work I've done recently.

So why is it still Qualtrics for you? How has Qualtrics lived up to your expectations? How has it been different? 

After I interviewed in the Provo office, I wanted the job so badly. I was already interested in working in the experience space but meeting the people, feeling the culture, and seeing dogs everywhere convinced me Qualtrics was the place for me! I spend about 70% of my time directly helping customers develop and grow programs to assess and action data about their customers' and employees' experiences. I spend the rest of my time helping develop my team through individual and collaborative initiatives. I love working with clients to make an impact on their companies! It's incredibly rewarding to know that the work I do is helping companies to improve, and helping customers to enjoy the interactions they have with businesses in their day-to-day lives.

What made you want to get into experience management? 

Now that I work in the XM space, I want to carry that into my career wherever it takes me! I'd love to design experience-driven culture at large companies to turn brands into lifestyles.

How do you feel you've been able to apply what you studied at school to your career?

I double-majored in Music and Economics - while I don't directly get to bust a move in my work, the skills I developed in performance, discipline, and critical thinking from my music major are skills I flex every day, the data analytics, writing, stats and logic I used in Economics come in handy just as much!

Qualtrics is growing, and if you're ready to find your "why" at a place like this, you can explore our open opportunities at any time by visiting our career page or by joining our talent community.

Lucia Sidi is an alumnus of Grinnell College and started her career at Epic Systems. Lucia can play almost any instrument

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Qualtrics Life

Qualtrics Life is nothing more or less than a collection of the stories, experiences, and voices of the people of Qualtrics.

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