Aimee Lucas, CCXP
Aimee Lucas, CCXP is a contributor to the Qualtrics blog.
Articles written by Aimee Lucas, CCXP
What customer feedback can reveal about employee experience gaps
Monitoring customer feedback can be immensely valuable to organizations, especially those that invest in the capabilities and processes to analyze and respond to that feedback. It surfaces a spectrum ...
8 min read
Product updates: XM is now more streamlined, intelligent, and mobile
Picture a future where you’re able to move beyond legacy data measurement to an experience-centere...
By Julie Larson-Green
The future of EX: 20 predictions for 2020
Our team of EX Scientists have donned their soothsayer hats to see what’s coming around the corner...
By Catherine Thurtle
What is Qualitative Research and When Should You Use It?
Launching new products is a notoriously tricky business. Especially a new consumer packaged goods (C...
By Justin Ethington