Aimee Lucas, CCXP

Author Bio

Aimee Lucas, CCXP is a contributor to the Qualtrics blog.

Articles written by Aimee Lucas, CCXP

What customer feedback can reveal about employee experience gaps

Monitoring customer feedback can be immensely valuable to organizations, especially those that invest in the capabilities and processes to analyze and respond to that feedback. It surfaces a spectrum ...

8 min read

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