Experience Management


24 must-see tech sessions at X4 2020

Get the inside track from innovators at the world’s largest and most disruptive tech, media and telecom brands, industry experts, and the world’s experience management leaders at X4 Summit 2020. ...

By Catherine Thurtle


29 must-see sessions at X4 2020

It’s the biggest Experience Management event on the planet, so you won’t be short of things to see. Check out our guide to the must-see sessions at this year’s X4 from the most inspirational sto...

By Jack Davies


XM Basecamp Live: The X4 experience you won’t want to miss

XM Basecamp Live is a day chocked full of practical hands-on training, courses to suit your needs, networking, best practice, and advice from XM experts. Whether you’re just getting started on yo...

By Catherine Thurtle


Experience Utah’s iconic ski slopes at X4 2020

There’s nothing better after 3 days of inspiration, learning and networking at X4 than pulling on your boots and taking to Utah’s world-class ski resorts. We’ve negotiated some amazing rates for...

By Jack Davies


The X4 2020 guide to skiing around Salt Lake City

Salt Lake City is not only home to the incredible X4 Summit, but at 4,000+ feet above sea level, it offers some of the greatest skiing in the world. Here’s your guide to hitting the slopes while in ...

By Catherine Thurtle


6 of the best breakthroughs of 2019

From upsetting Wall Street to ethical eating – here are some of the best breakthrough brands of the past year... Meat-free in the mainstream Whether inspired by Netflix documentaries or by Climate...

By Jack Davies

10 Places to Eat & Drink in Downtown SLC

Downtown Salt Lake City is a city of juxtapositions. It’s a modern downtown city with skyscrapers and recently renovated industrial buildings, but it’s nestled up against the rugged backdrop of th...

By Salt Plate City


Product updates: XM is now more streamlined, intelligent, and mobile

Picture a future where you’re able to move beyond legacy data measurement to an experience-centered culture, where taking action to improve experiences is simple, intuitive, and happening every day ...

By Julie Larson-Green


9 breakthrough XM moments for 2019

Another year over, and we’re on to the next one. But before we dive headfirst into 2020, here’s a quick look at some of the top innovations on the Experience Management Platform™ in 2019. As ...

By Qualtrics


The global state of experience management

Over the last year with Qualtrics, I’ve had the opportunity to meet with leaders around the world. As a matter of fact, I just returned home from sessions in Berlin, Munich, and Paris. Everywhere I ...

By Bruce Temkin


20 XM Visionaries for 2020

Want to be inspired by the future of experience management (XM)? Here are 20 XM visionaries leading the charge in 2020. 1. Brad Olson, Peloton // SVP of Member Experience “Our members always c...

By Catherine Thurtle


20 Breakthrough Experiences to look out for in 2020

The past 12 months have seen plenty of breakthrough experiences which changed the way organizations interact with their customers and employees. With 2020 on the horizon, the pace of change shows no s...

By Ross Lambert

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