XM Knowledge Base
Topic: Principal Customer Success Consultant
Erica, Principal Customer Success Consultant: Problem-solver
I love people, and I love working to understand and solve problems. I started my career in the marketing space because I enjoyed digging into consumer data, pulling out insights, and using those to sh...
By Qualtrics Life
Goal: Disruption. Aaron, Principal Customer Success Consultant
I have always been a huge fan of Clayton Christensen and his "disruptive innovation" theory. Prior to joining Qualtrics, I worked at one of our largest competitors in the XM space (Medallia). It has b...
By Qualtrics Life
Memorable experiences with Melissa, Principal Customer Success Consultant
I have always been drawn to the hospitality industry, where I began my career, because of its ability to create memorable experiences for people. I left the industry not because I didn't love it anymo...
By Qualtrics Life
Better than she found it: Julia, Principal Customer Success Consultant, talks about her "why"
I've always strived to leave things better than when I found them. I find myself thinking... how can “x” be better or how can I improve “y”? Having a positive impact on the world around me is ...
By Qualtrics Life
Humans of Qualtrics: Leo
MosaiQ is highlighting the diverse stories of its members throughout February for Black History Month with the Humans of Qualtrics project. We're privileged to introduce Leo and his story. How ...
By MosaiQ
Danish, Principal Customer Success Consultant, shares his why
I spent the first few years of my career trying to desperately figure out what I wanted to specialize in and be good at. But over the years, I realized that what really motivates and excites me about ...
By Qualtrics Life