Catherine Thurtle

Author Bio

Catherine has more than 15 years’ experience in journalism and content marketing, having written for a whole host of magazines on everything from HR and healthcare to finance and fashion. Today, she spends her time bringing breakthrough XM stories to life and finding new ways to tell our customers’ stories.

Articles written by Catherine Thurtle


How to build belonging at work: 21 must-read books

2021 is the year of belonging. Here are 21 must-read books on how to build it within your organization and encourage everyone to feel safe and supported so they can be their authentic selves. Our 2...

3min read


How IT executives can shape the future of employee experience

IT has long been a key component of employee experience. Since the pandemic, it’s taken center stage with IT executives driving job enablement and productivity through world-class technology experie...

8min read


How to lead remote teams: Tips and tools for managers

Managers are looking for extra guidance during this unquestionably strange time. How can they best support their people, while still making sure that productivity and engagement stay high? Here’s so...

11min read


An astronaut's advice: 6 ways to thrive in isolation and dream big

British astronaut Tim Peake explains how the lessons he’s learned in space can be applied to our own challenges here on Earth. And the best way to handle anxieties around returning to a new normal. ...

9min read


Free poll maker: Create and share polls quickly and easily

Create a poll in minutes to quickly and easily inform marketing strategy, get instant feedback, gather suggestions, or simply find out what your team wants for lunch... GET STARTED: Create a free a...

7min read


How to support your employees’ mental health during the ‘Fall reset’

More than 6 months (and counting) into the thick of the pandemic employers and leaders are facing a new challenge: the Fall reset. Here’s what you can do to support your people. As Brené Brown e...

12min read


How to empower your people to ask for the benefits they need - and build a package to match their feedback

Gym passes and free office lunches aren’t the perks they once were. It’s time to rethink your employee benefits packages – but what do your people really want? What’s going to make their lives...

11min read


Digital transformation: How can it help drive your automotive business?

When it comes to digital, what are the things that you could be doing now to make a real difference to your automotive business? We gathered together thought leaders from across automotive space and b...

10min read


Cleveland Clinic and NewYork-Presbyterian on healthcare in a pandemic

Healthcare organizations around the world are facing new challenges and opportunities during this pandemic, pushing them to reimagine the healthcare experience for patients, providers, and payers. Wha...

8min read


Your people and the future of work: How to help them thrive

Helping your employees to thrive during this time is challenging, but it’s essential for the long-term success of your organization. We gathered leaders from Deloitte, Thrive Global, and SAP share t...

8min read


6 things tech companies should know about experience management (XM)

Customers love high tech, but they sometimes don’t love their experiences with it. However, when tech companies get experience management (XM) right, they’re richly rewarded. Here’s what you nee...

7min read


How to encourage diversity and inclusion with employee resource groups

Right now every organization globally has a responsibility to promote diversity and inclusion. Don’t know where to begin? Go straight to the source: your people. Diversity and inclusion should be...

7min read


Contact tracing in the workplace: How to get it right

Employee and customer safety is front of mind for many right now in order to reopen offices and workspaces. So how can you take action to keep them safe, and their personal data secure? Get started...

4min read


26 Diversity and Inclusion leaders to follow on Twitter

Want to understand more about diversity and inclusion? One small step to take today is to diversify your social feeds. Here are some crucial thought leaders to start following today. Learn strategi...

8min read


The future of telehealth: How to deliver the right experience

Telehealth has become a primary source of healthcare for many since the outbreak of COVID-19. And it’s here to stay. So how can we deliver the best possible experiences for patients and providers? ...

4min read