Articles attributed to Ruth D'Alessandro
Employee engagement strategies that work
Your employees’ experience and job satisfaction is shaped by your company’s culture, work environment, technology company strategy, products and services, and even the external macroeconomic envir...
By Ruth D'Alessandro
Employee feedback systems: How to get started
What is an employee feedback system? Employee feedback, as we know, is information about performance, skills and teamwork that employees of a company exchange with each other. The idea is that manage...
By Ruth D'Alessandro
15 ways to improve the ecommerce customer experience
Like any other commerce, ecommerce needs outstanding customer experience to stay competitive and profitable. What is ecommerce CX and how can you achieve it? ecommerce shopping has changed the reta...
By Ruth D'Alessandro
17 Market research tools you should be using
From trawling the mighty US Census, to calculating percent change in an instant, there’s a whole lot of research tools out there to help you do your job as a market researcher. When you’re conduc...
By Aaron Carpenter, Ruth D'Alessandro
How to predict customer behavior
What if a business could fulfil customers’ wants and needs before they’ve even asked for them? Welcome to the world of predicting consumer behavior. What is customer behavior prediction? ‘Cust...
By Ruth D'Alessandro