Qualtrics Acquires Usermind, a Next-Generation Experience Orchestration Platform
Today, we’re excited to share that we have acquired Usermind, a next-generation experience orchestration platform. Usermind captures and analyzes contextual data at every touchpoint of the custom...
By Brad Anderson
Transforming the work experience at Qualtrics
This past year our kitchens became conference rooms, bedrooms became classrooms, and all of us had to throw out the playbook on how—and where—we do our work. At Qualtrics, when the pandemic sent e...
By Zig Serafin - CEO
Qualtrics recognized for two customer service Stevie® awards
Qualtrics has been awarded two silver awards in customer service by the Stevie® Awards. The Qualtrics customer service team was recognized for ‘Best Use of Technology’ for its innovative support ...
Listening is more important than ever: Qualtrics is now offering its survey software for free
Over the past several weeks, our world has changed and we are all adjusting to a new normal. With the evolving situation surrounding COVID-19, organizations and governments are taking unprecedented st...
4 ways to build a positive experience for teams new to remote work
We’re working in a brand new normal, and we all have to get the experience right. At Qualtrics, to limit the spread COVID-19, we have implemented Mandatory Work from Home across our 25 global off...
Qualtrics Response to COVID-19
Our hearts go out to everyone impacted by the circumstances surrounding coronavirus (COVID-19). To ensure the health and safety of our teams as well as the communities in which we work and live, Qualt...
By Zig Serafin - CEO
Update on X4: The Experience Management Summit
The health and safety of our customers, employees, and partners is our highest priority. Given the state of Coronavirus (COVID-19) globally, we are rescheduling X4 to early fall. X4 London and Sydn...
Letter from the Qualtrics Founders
Our mission is to help organizations leverage experience management to turn their customers into fanatics, employees into ambassadors, brands into religions, and products into obsessions. We have a...
Subscribe to the Experience Matters blog
Stay up to date with the latest XM thought leadership, tips and news.