XM Knowledge Base
The inequity of well-being at work: how organizations can take action
Well-being in traditionally marginalized groups can look different due to their unique lived experiences. Organizations must work to measure and address well-being gaps in the same way they’d invest...
By Qualtrics
Why a sense of belonging at school matters for K-12 students
New Qualtrics research shows that high school students in the U.S. are struggling to feel a sense of belonging at school, with just 49% saying they feel like they are part of their school community. T...
By Qualtrics
8 ways leaders can create a more inclusive workplace
To celebrate Pride 2022, we’re looking at ways leaders can actively impact their people’s lives by building and encouraging a more inclusive workplace. Plus, we’ve included advice and actionable...
By Lindsay Johnson - Ph.D.
How upstream thinking saved Expedia millions
Being proactive is essential for any business looking to achieve success, but one of the greatest challenges is overcoming the cycle of response. More often than not, businesses spend a considerabl...
By Qualtrics
Solving EX & CX problems before they happen
Taking a more proactive approach to solving customer and employee experience challenges. Today, the key to good business is empathy. Whether they’re customers or employees, understanding what pe...
By Qualtrics
How to build and develop inclusive teams
Building and developing an inclusive team requires that all team members feel safe, valued and like they belong. Why are inclusive teams important? Recent studies have found that employees desire ...
By Farren Roper
What are the top market research challenges in 2022?
We all know that conducting market research in today’s landscape is nothing short of challenging — from the need to deliver deeper and more meaningful insights faster to developing strategic, alwa...
By Qualtrics
Malala: ‘Education transforms lives, communities, and countries’
She’s an author, producer, and the youngest ever Nobel Peace Prize winner. She’s also an icon, an advocate, and a leader. Her charity, The Malala Fund, campaigns for all girls to have the right to...
By Karla Fisher
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