At Qualtrics, Carol Haney is head of research and data science. Her principal research area is online quantitative research, specifically focusing on best practices around sampling, Total Survey Error, and advanced analytics.
Carol currently works with multiple commercial clients, mostly in the financial, health, and tech spaces. Carol has experience running large survey programs that involve customer experience, segmentation, and performance measurement. In 2015, Carol was honored by Qualtrics as the most valuable player.
Prior to Qualtrics, Carol has worked in executive positions at Toluna; Harris Interactive; TNS; SPSS; and the National Opinion Research Center at the University of Chicago. Carol currently leads all the formative research for the CDC’s anti-smoking ads for the past five years, a campaign that has in part contributed to the five-year decline in smoking rate in the U.S. amongst adults from 23% to 14%.
Articles written by Carol Haney
One in five Americans would seek infection with the COVID-19 virus to earn an “immunity passport”
A wide variety of political and business leaders have advocated for “immunity certificates” or “immunity passports”. These would allow individuals who have recovered from COVID-19 to attend la...
6 min read
Study: COVID-19 offers us the chance to improve employee experience and create the ‘new better.’ Here’s how.
Employees across all industries are facing experience gaps at work. And during the pandemic, issues ...
By Liesl Nielsen
Everyone needs to “work different”: How to reopen, rethink, and reinvent using experience management
While there’s no sure blueprint for this COVID-19 environment, one thing is certain: everyone need...
By Bruce Temkin
Not in the same boat: Career progression in the pandemic
New study from Qualtrics and theBoardlist finds working during the pandemic disproportionately affec...
By Ben Rogers