Harish heads the Customer Experience solution strategy for SEA at Qualtrics. He is a Marketing & CX leader with pan-Asian experience, having lived and worked in India, Hong Kong, Indonesia, and Singapore. He joined Qualtrics from Prudential Singapore, where he was the Head of CX & Segments – leading the customer experience, segments and the UX/UI teams. He was an integral part of the digital and CX transformation at Prudential Singapore. Prior to heading the CX team, he led Marketing for Prudential Singapore. Harish has produced several award-winning campaigns across the SEA region. Harish has worked on the agency side as well, having started his career in brand consulting.
Having been a practitioner himself, Harish consults our clients on experience management and how organizations can get the maximum value out of their CX programs.
Articles written by Harish Agarwal
The experience transformation underway at Standard Chartered
As we saw in the countless examples at Qualtrics’ WorkDifferent event, there are two critical capabilities that help set organizations and governments apart in our rapidly changing world. First, ...
11 ways to be a better ally to your LGBTQ+ colleagues
To celebrate Pride Month, we’re looking at ways we can show up at work for our colleagues in the L...
By Q Pride
How leaders can reap the benefits of creating a strong brand
After surveying hundreds of global business leaders, a Qualtrics-commissioned study from experienced...
By Franck Sarrazit
How our phones affect our work-life balance
When the pandemic hit, many of us were suddenly asked to merge our work space and our personal space...
By Google, Qualtrics