Jordan Katz is a contributor to the Qualtrics blog.
Articles written by Jordan Katz
Measuring employee morale by opening the door to instant feedback
Employee Morale is a delicate thing. The slightest change in routine, procedure or guideline could throw your employees’ state of mind into a tailspin. Think back to negative experiences in your...
8 min read
Everything You Need to Know About People Analytics
Today’s HR leaders are increasingly savvy and sophisticated when it comes to influencing their Executive peers. Their secret? They start with a pervasive belief that employees are the key driver of ...
13 min read
New Research: The ROI of Customer Experience
The XM Institute recently published a new report, The ROI of Customer Experience, 2019. It examines ...
By Bruce Temkin
Product updates: XM is now more streamlined, intelligent, and mobile
Picture a future where you’re able to move beyond legacy data measurement to an experience-centere...
By Julie Larson-Green
The future of EX: 20 predictions for 2020
Our team of EX Scientists have donned their soothsayer hats to see what’s coming around the corner...
By Catherine Thurtle