Jordan Katz is a contributor to the Qualtrics blog.
Articles attributed to Jordan Katz
A push for impact: Connecting employee experience data to key metrics in healthcare
It’s intuitive, the employee experience is both rapidly changing and hyper-local. In other words, each interaction on a personal level has an impact on whether your current experience is positive ...
By Jordan Katz
Measuring employee morale by opening the door to instant feedback
Employee Morale is a delicate thing. The slightest change in routine, procedure or guideline could throw your employees’ state of mind into a tailspin. Think back to negative experiences in your...
By Jordan Katz
To be a change maker in CX, focus on business outcomes
Customer experience is good for business. You believe that, and so does your leadership team. Unfortunately, many CX programs still have a difficult time getting headcount and resources. Leadership gi...
By Jim Tincher, Topher Mitchell
Consumer trends to watch out for in 2024
AI-powered transformation, economic uncertainty, changing consumer behavior - there's a lot to unpack as organizations plan for 2024. Our Global Consumer Trends Report sheds light on the top consumer ...
By Moira Dorsey
The 4 market research trends redefining insights in 2024
3,000+ researchers. 14 countries. And 4 key market research trends shaping the new year. Welcome to the 2024 research trends: The year AI-fueled innovation takes research to new heights. Market res...
By Ali Henriques