Articles written by Marcus Wolf
New Microsoft + Qualtrics study reveals the impact of breakthrough technology experiences on employee engagement
We’ve all been there, sat in front of a laptop, ready to get our teeth into a project when it happens… the tech fails on us. From software updates to hardware failures, bad IT experiences can be i...
Effective one-on-one meetings - your guide to listening to employees
When the work we do feels meaningful, we’re challenged by our goals, and supported in achieving them. This creates a powerful experience. One of the best ways for leaders to foster meaningful, chall...
Qualtrics announces XM/OS, the operating system for experience management
A little over a year ago, businesses were faced with making tough decisions about how to keep their ...
By Brad Anderson
Qualtrics + ServiceNow: Delivering a new standard in customer service and experiences
Top business leaders understand the power of using experience data to activate better decisioning, m...
New research: A majority of employees support vaccine mandates for businesses and in the workplace
In early 2020, the pandemic upended life as we knew it. Many were left wondering what impact the sud...
By Liesl Nielsen