Marcus Wolf

Author Bio

I help build people-focused listening programs with organizations to impact their employee experience through evidence-based insights. I’m enamored with structured data, books, history, and baking. Originally from Oklahoma, I’ve made New York City my home for the last decade.

Articles written by Marcus Wolf

New Microsoft + Qualtrics study reveals the impact of breakthrough technology experiences on employee engagement

We’ve all been there, sat in front of a laptop, ready to get our teeth into a project when it happens… the tech fails on us. From software updates to hardware failures, bad IT experiences can be i...

5 min read

Effective one-on-one meetings - your guide to listening to employees

When the work we do feels meaningful, we’re challenged by our goals, and supported in achieving them, this creates a powerful experience. One of the best ways for leaders to foster meaningful, chall...

13 min read

Employee feedback examples using formal, informal, and constructive techniques

We make experiences truly transformative through the quality of our connections and conversations. By developing our feedback muscles and making it a shared accountability to be great at delivering an...

21 min read

Featured posts

Adjusting your CX program to deal with COVID-19

Given the spread of Coronavirus and the downturn in the economy, every organization needs to rethink...

By Bruce Temkin

Listening is More Important Than Ever: Qualtrics is now offering its survey software for free

Over the past several weeks, our world has changed and we are all adjusting to a new normal. With th...

By Qualtrics

How governments can stay connected to citizens during a public health crisis

During times of uncertainty, citizens look to their government for leadership. The evolving situatio...

By Qualtrics

4 ways to build a positive experience for teams new to remote work

We’re working in a brand new normal, and we all have to get the experience right. At Qualtrics,...

By Qualtrics