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Marcus Wolf

Author Bio

I help build people-focused listening programs with organizations to impact their employee experience through evidence-based insights. I’m enamored with structured data, books, history, and baking. Originally from Oklahoma, I’ve made New York City my home for the last decade.

Articles written by Marcus Wolf

New Microsoft + Qualtrics study reveals the impact of breakthrough technology experiences on employee engagement

We’ve all been there, sat in front of a laptop, ready to get our teeth into a project when it happens… the tech fails on us. From software updates to hardware failures, bad IT experiences can be i...

5min read

Effective one-on-one meetings - your guide to listening to employees

When the work we do feels meaningful, we’re challenged by our goals, and supported in achieving them. This creates a powerful experience. One of the best ways for leaders to foster meaningful, chall...

13min read

Featured Posts

3 Ways to Future Proof Your Contact Center

The contact center is at the heart of any organization that truly has a customer-first approach. It ...

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How to build and develop inclusive teams

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As many organizations start to reopen offices, employee safety and well-being are top priorities. An...

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We all know that conducting market research in today’s landscape is nothing short of challenging ...

By Qualtrics