Natasha is a writer, marketer, and speaker, focused on helping companies connect with their customers through impactful content and communication. She’s passionate about all things digital, customer experience, behavioral economics, and social change. Natasha currently leads content efforts at FullStory, the leading digital experience analytics platform.
Articles written by Natasha Wahid
User experience design 101: Keeping people in focus
When it comes to your digital products and experiences, design is a critical lever. Read on to learn what UX design is, the role it plays in delivering a better customer experience, and how to support...
Airbnb DEI Chief on 9 ways to create a culture of belonging
Discover practical ways to foster a culture of belonging that makes your people feel included, safe,...
By Farren Roper
Messaging: How governments can turn vaccines into vaccinations
The world is in the middle of executing the largest vaccine distribution in history to combat COVID-...
Build vaccination trust with a resident-centric approach
The scientific community has done an amazing job of accelerating the creation and testing of very ef...
By Bruce Temkin, Sara Laskey