Articles written by Patty Riskind
How to connect the entire patient experience using EMR integrations
Continually design and improve the patient experience by hearing every voice along their journey with you. Understand their needs, pet peeves, and problems, while pinpointing opportunities to close ga...
7 patient experience trends to watch in 2020
Patient Experience will once again be a priority in 2020. The scope of patient experience continues to broaden, and demand for better understanding patient needs and wants before, during, and after ca...
Why digital transformation for healthcare isn’t about technology
Digital transformation is the integration of digital technology into all aspects of how a healthcare business interacts with patients, healthcare providers and regulators. The results are frequently r...
Airbnb DEI Chief on 9 ways to create a culture of belonging
Discover practical ways to foster a culture of belonging that makes your people feel included, safe,...
By Farren Roper
Messaging: How governments can turn vaccines into vaccinations
The world is in the middle of executing the largest vaccine distribution in history to combat COVID-...
Build vaccination trust with a resident-centric approach
The scientific community has done an amazing job of accelerating the creation and testing of very ef...
By Bruce Temkin, Sara Laskey