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Simon Daly

Author Bio

Simon Daly is a Solution Strategist for Employee Experience at Qualtrics. With over a decade of experience in the field of culture and employee engagement, Simon is a specialist in the use of thought leadership and measurement tools such as survey design, management and interpretation to help deliver on people strategies.

He has a strong interest in the different approaches and methodologies used in employee listening and their correlation to commercial performance and other metrics. Now residing in Northern Ireland, he has explored the world of employee experience across a number of different countries and industries.

Articles attributed to Simon Daly

From CHRO to CEO: How people science is conquering the boardroom

The role of HR has transformed dramatically in a short space of time, gaining new strategic influence and forging surprising new connections in the wider business ecosystem. Between recruitment, re...

By Simon Daly

Featured Posts

Turning reactive CX into proactive CX

For decades companies have invested billions in issue resolution — that is, taking action to rectify a problem after a bad experience has taken place, knowing that it will prevent some customers fro...

By Rachad Davis

3 key ways AI can help drive human-centered government

Integrating Artificial Intelligence (AI) may seem counterintuitive to a “human-centered” strategy, but future-focused leaders have figured out how to leverage AI to design human-centered governmen...

By Hannah Burn, Rishi Vajpeyi

Qualtrics again named a Leader in 2024 Gartner® Magic Quadrant™ for Voice of the Customer report

The Gartner® Magic Quadrant™ for Voice of the Customer (VoC) 2024 report has been published, and we’re proud to reveal that Qualtrics has been named a Leader in the VoC market once again. In t...

By Qualtrics

Qualtrics now a CMS-approved vendor to conduct the Health Outcomes Survey

At a time when customer experience and Quality teams are being asked to consolidate, reduce redundancies, and justify spending, industry leaders are centralizing their CX investments in purpose-built,...

By Noah Gilbertson