Sara Laskey

Author Bio

Dr. Sara Laskey is a Senior XM Scientist. In this role she brings over 15 years of healthcare experience as an Emergency Physician. Dr. Laskey was the inaugural CXO for The MetroHealth System in Cleveland Ohio. In that capacity she was responsible for all aspects of human-centered design and improving the experience for patients, families, visitors and staff. During her tenure she created three progressive culture-change programs culminating in the transformative “Caring People Caring For People – Welcome. Listen. Care.” workshops.