XM Knowledge Base
Walker
Author Bio
Walker is a full-service experience management (XM) services firm. We specialize in helping today’s companies build and maintain a competitive advantage by delivering exceptional experiences for customers and employees.
Walker is a member of the Qualtrics Partner Network. Together with Qualtrics we deliver industry-best tools and expert guidance to drive better, faster results. Walker and Qualtrics provide tailored solutions, fully guided journeys, actionable insights, and experience management strategies that generate tangible, measurable results. For more information, visit walkerinfo.com.
Articles attributed to Walker
Digital Interactions: Achieving the ideal human/digital balance for serving your customers
How individuals interact with your digital properties – your websites, mobile websites, mobile applications – is what we call digital experience. The most basic objective of any digital strateg...
By Walker
Personalization: designing and delivering a holistic experience, tailored for each customer
It’s been said that the best gifts are those made especially for you. This bit of wisdom is excellent advice for today’s leaders of experience management. Customers are tired of being treated as o...
By Walker