Manny, Sales Onboarding & Ramping Trainer, dreaming big at Qualtrics
As the oldest sibling and first-generation college graduate, I feel a sense of responsibility to show my three younger sisters and one brother that they can dream big. Just like Mahatma Gandhi said, "A man is but the product of his thoughts what he thinks, he becomes." No dream is too big and no career aspiration is too ambitious! Taking the leap of faith and joining Qualtrics was one of the best decisions of my life. Qualtrics has provided me with an opportunity to show my family and friends that dreams do come true!
What attracted you to Qualtrics in the first place?
The team culture, career growth, and the level of transparency!
What was the turning point where you knew you 'had to have the job' at Qualtrics?
When I visited Provo, Utah for my onsite tour. Everyone seemed genuinely happy to be at work. Throughout my two visits to the office, everyone was super transparent with me. No matter the difficulty of the question - everyone answered them honestly. At that moment, I knew I had to join Qualtrics. It's so important for me to work in a space where there is a level of candor and transparency. That's the only way that we all continue to grow!
What does your day look like?
My typical day is very busy and fun! I spend a large majority of my time facilitating training classes on our product overview, internal ecosystem, and Experience Management during week 1 of Go-To-Market sellers onboarding. When I'm not in onboarding trainings, I'm working on ensuring that new hires have a seamless experience during their first 90 days at the Q. At a high level, this includes analyzing the feedback and data trends from our new hire classes. We truly do listen and believe in acting on that feedback!
What is your favorite part of your role?
The favorite part of my role is that I get to meet so many new people! Being new to a company can be both exciting and challenging for new hires. In an onboarding role at Qualtrics I have the opportunity to help so many new hires who are experiencing these same emotions. My goal is to ensure that they have all of the necessary training, resources, and tools needed to get ramped as quickly as possible.
Tell us about the move to Utah.
To be completely transparent, my move to Utah was challenging at first. I was moving away from all of my closest family and friends. I only knew two people in Utah. I packed my apartment within a matter of days, sold all of my furniture, shipped my car, and sent 8 boxes through FedEx. At first, it was so scary! I remember arriving at the airport and thinking to myself, "I miss my family and friends." However, I was so encouraged by how many people were willing to help! From offering to give me rides to work while I waited on my car to be shipped, to introducing me to so many people, recommending new places to explore, and making sure I had something to do every weekend.
After my first 90 days, things got so much better! I embraced the change, fell in love with the outdoors, and explored the state of Utah! Did I mention I went skiing for the first time and found an amazing cycling studio? Working at Qualtrics made this move so worth it! I get the opportunity to work alongside amazing people and I've also met so many people who've become my closest friends. There's never been a day since starting that I haven't been excited to come to work.
Any tips for someone who is considering a role at Qualtrics? Or advice for someone looking to get into a career like yours? Tips for someone in general?
- Apply!! You won't regret your decision. I'm here to tell you that Qualtrics is an amazing organization. You'll get the opportunity to work with some of the best people and talent in the tech industry!
- If you're looking to get into training or onboarding, then sales is a great place to start. It will give you the confidence and knowledge needed to effectively facilitate.
- Think big - Qualtrics empowers all of its employees to be innovative! No idea is too big!
What has surprised you most about working at Qualtrics?
How transparent we are when it comes to feedback! Qualtrics really listens to its employees and makes it very clear on the actions they are taking to implement that feedback.
What made you want to get into training?
I've always been competitive, set high goals for myself, and love teaching! Being in sales aligns with all of those passions. No day is the same.
What are your aspirations in career/life?
One of my career aspirations is to join People Operations. I'm very passionate about learning and development and diversity and inclusion. More specifically, I want to make sure managers have all of the resources and training needed to develop other great leaders. This is truly how we ensure that there's continued success.
What is your top #LifeHack?
Stay organized! There are so many tools and resources out there to help you stay organized. For me, it is imperative to the work that I do. This helps to ensure that I'm exceeding expectations for all projects that I set for myself.
How have you become involved in community at Qualtrics? What has that meant to you?
I've been involved with MosaiQ since the first month I started at Qualtrics. MosaiQ strives to Attract, Retain, Amplify and Promote employees from underrepresented racial and ethnic communities to benefit all of Qualtrics. I'm passionate about diversity and inclusion. So, being a part of this group has been so important to me! It has given me the opportunity to build community and work on impactful initiatives. I'm so thankful for MosaiQ!
What's a favorite moment/memory of your time at Qualtrics so far? Or an impactful moment?
SKO (Sales Kick-Off)! This is an annual event for all sales employees at Qualtrics. You get the chance to hear from so many executive leaders, meet people from various offices, and have tons of fun. It was great seeing the accomplishments of so many of our sellers and the true excitement they conveyed for working at Qualtrics. I remember leaving SKO feeling motivated to help reps crush their quotas!
What 3 words would you use to describe Qualtrics to someone?
Exciting, Motivating, and Inspiring
How do you feel you've been able to apply what you studied at school to your career?
My undergraduate degree was primarily focused on studying education! Oftentimes, I find myself using a lot of the best practices I learned during these classes. It really helped me to feel confident in speaking in front of larger audiences, building curriculum, and challenging the impossible.
What's a myth about your type of job that you'd like to bust? Or about working at Qualtrics?
Sales training stops after onboarding
Nope!! One of the best things about Qualtrics is our training program! Our mission is to help reps contribute effectively in their role by supporting them with the must-knows, must-haves, and must-dos to close their skill and quota gaps. We provide a humanized approach to the experience of continuous learning through clear objective-setting, customized coaching, and measurable results.
|Manny is an alumnus of Winthrop University and started his career at Red Ventures. Manny absolutely LOVES Mondays! He truly believes that transforming the way that you think about Monday can have a positive impact on the remainder of your week. Manny believes if he can conquer Monday, then the rest of the week has the potential to be great!!|
September 1, 2021