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commonFont

Author Bio

commonFont is part of the Qualtrics Partner Network. They provide premier Experience Management technology services, offering advanced technical delivery capabilities paired with consultative advisory services to global brands on the leading edge of customer-centric experience orchestration.

Articles attributed to commonFont

Experience ID and Customer Data Platforms: Accelerate your CX program through integration

With the arrival of Experience Management in the boardroom, organizations have each invested millions of dollars on tools to gather data across all touchpoints. But rarely do these tools communicate w...

By commonFont

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Turning reactive CX into proactive CX

For decades companies have invested billions in issue resolution — that is, taking action to rectify a problem after a bad experience has taken place, knowing that it will prevent some customers fro...

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3 key ways AI can help drive human-centered government

Integrating Artificial Intelligence (AI) may seem counterintuitive to a “human-centered” strategy, but future-focused leaders have figured out how to leverage AI to design human-centered governmen...

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Qualtrics again named a Leader in 2024 Gartner® Magic Quadrant™ for Voice of the Customer report

The Gartner® Magic Quadrant™ for Voice of the Customer (VoC) 2024 report has been published, and we’re proud to reveal that Qualtrics has been named a Leader in the VoC market once again. In t...

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Qualtrics now a CMS-approved vendor to conduct the Health Outcomes Survey

At a time when customer experience and Quality teams are being asked to consolidate, reduce redundancies, and justify spending, industry leaders are centralizing their CX investments in purpose-built,...

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