Manish is the co-founder & CEO of TrustSphere, a pioneer in Relationship Analytics & ONA. Manish is passionate about helping organizations innovate by leveraging one of their most valuable assets – their collective relationship network – to enhance both the customer and employee experience. He can be reached at firstname.lastname@example.org
Articles written by Manish Goel
Managing times of crisis using active and passive listening
As COVID-19 continues to unfold, employees are asking for a sense of connection and open communication on employment, structure, opportunity and change. Now more than ever it is critical to meaningful...
Qualtrics announces XM/OS, the operating system for experience management
A little over a year ago, businesses were faced with making tough decisions about how to keep their ...
By Brad Anderson
Qualtrics + ServiceNow: Delivering a new standard in customer service and experiences
Top business leaders understand the power of using experience data to activate better decisioning, m...
New research: A majority of employees support vaccine mandates for businesses and in the workplace
In early 2020, the pandemic upended life as we knew it. Many were left wondering what impact the sud...
By Liesl Nielsen