Catherine, Global Head of IQ: Finding Opportunity and Meaningful Challenge
Catherine is the Global Head of IQ for Qualtrics and is based in our Seattle, WA engineering HQ. As the Global Head of IQ, Catherine leads the engineering teams that build advanced intelligent features into the Qualtrics experience management products and platform, making cutting edge text analytics, predictive intelligence, and statistical analysis accessible for all.
My career has followed the path it has because I'm drawn to solving problems that involve the intersection of people, math, and technology. I love working with, and strategizing about, complex systems - both the human and technical aspects - so my role working with the combination of Qualtrics data, algorithms, and team is a very natural fit. And the Qualtrics mission to help other companies and organizations best serve their customers, employees, and communities really resonates with me.
What attracted you to Qualtrics in the first place?
A variety of factors. My friend who worked there described the people as top-notch good, nice people, which was a prereq for me. The role sat right at the intersection of my interests (people, math, technology, strategy, huge opportunity). And I liked the mission — I came from the advertising technology world and was excited about helping organizations a little more directly.
What does your day look like?
Much of my work takes place in meetings: regularly scheduled staff meetings, 1-1s, etc., plus interfacing with key team members from other functions such as Product, Research, Customer Success, etc. In the remaining time, I've got a to-do list of various reading and writing assignments for myself that I try to get through, generally geared toward learning and communicating and orchestrating team activities.
What is your favorite part of your role?
I'm going to cheat and pick two. I love problem-solving around algorithm design, whatever form that may take. And I love whenever I can help coach or develop individuals, helping them grow toward achieving their full potential.
What are your aspirations in career/life?
Ever since giving up on my original plan to be a math professor, I no longer have a fixed set of aspirations. My path has already been a winding and surprising one (to me), and now I'm just interested in continuing to explore and grow — which means finding opportunities to take on meaningful challenges personally and professionally and see what happens. That approach has been really rewarding thus far!
|Catherine is an alumnus of Grinnell College and the University of Washington. She started her career at Microsoft. Catherine played drums in a rock'n'roll band for a few years, over a decade ago.|