Leveraging the Power of Qualtrics: Bradley’s Career as a Solution Architect in Dublin
Looking back at the hiring process, I think my main driver behind choosing Qualtrics was the people. Everybody I spoke to during the hiring process had a clear understanding of the goals of the company and how their role contributed to achieving those goals. Most importantly they all had a great sense of energy and enthusiasm around them.
I had heard great reviews from people who had interacted with Qualtrics in the past, and the fact that I am writing this shows I echo that sentiment!
Why did you decide to become a Solution Architect?
My previous consulting and pre-sales roles had provided me with a good grasp of technology and business. I was on the lookout for a role that would present me with the challenge and opportunity to use an amalgamation of those skills. The solution architect role gave me that opportunity, while also providing me an opportunity to develop an entirely new set of skills. It’s the perfect combination!
What does your day look like?
I arrive at the office and grab a quick breakfast while checking my email and schedule for the day. Then I huddle with my team to talk about the day. Our main goal is to share knowledge with each other. After that, I’ll usually meet with an Account Manager to answer some technical questions for customers. Following that, I usually have direct meetings with customers to discuss integrating Qualtrics with their existing solutions. Then, after a catered lunch and a quick game of pool, it’s back to work. My afternoons usually consist of writing a “Statement of Work” for a customer deal, more customer calls to discuss integration strategy, working on internal process improvement, and meeting with my manager to discuss my progress. If it’s a Friday, I’ll usually wrap up the day with a drink at the office bar.
How has your role differed from your expectations versus what you are doing now?
Largely, the role has aligned with my expectations. A couple of things that have stood out for me are more in regards to the culture at Qualtrics. It’s a, “If you find it, you fix it,” kind of culture. Nothing is someone else’s job or task or problem. Every one of us is “All In.” Company values are lived, not merely asserted. A lot of corporate values are cast aside because they are too numerous, abstract or idealistic, but at Qualtrics, each of the “TACOS” is put into practice on a daily basis.
What is the most exciting element of your current role?
The opportunity to learn something new every day. One day I could be having a conversation with product management about a new feature for the product, while on another I could be building a solution design, and on another, a pricing strategy for a customer. There is a new challenge every day, and it provides the opportunity to develop a broad range of skills.
What do you like most about your job?
Once again, it would have to be the people! I have been continually impressed by the people I have interacted with on a daily basis. They’re intelligent, committed, and simply put, they get things done.
What is your top #LifeHack?
This is probably more of a #WorkLifeHack, but something I strongly believe in is taking educated risks. To put that into perspective, I would much rather have an, “Uh Oh” moment than be haunted by a, “What if?”
Qualtrics is growing, and if you're ready to find your "why" at a place like this, you can explore our open opportunities at any time by visiting our career page. Looking to discover more reasons "Why Qualtrics"? You can find the whole series here.
|Bradley is an alumnus of Visvesvaraya Technological University and University College Dublin. He started his career at Capgemini. By the age of 24, Bradley had only travelled to 4 cities in the world. Over the last 5 years, he has travelled to 94 cities.|
January 11, 2021