James H. Killian
Dr. James Killian functions as a special leader at Qualtrics as an employee experience solution strategist. In his role he helps organizations intersect content, best practices, technology and consulting to produce superior employee experiences. Prior to joining Qualtrics, James led the global business for IBM Kenexa’s employee engagement survey offering. With 20 years of experience in human capital and HR technology space, he also held leadership roles at HR Chally as Chief Psychologist and VP of Consulting, and led the employee selection consulting division for Hogan Assessment Systems. He has also helped lead several startups to successful growth. James holds a Ph.D. & M.A. in Industrial/Organizational Psychology from the University of Tulsa and Bachelor of Science from Texas A&M University and is a member of the Society for Industrial & Organizational Psychology (SIOP). Killian has published over 25 journal articles and book chapters and is a frequent speaker at conferences around the globe. He resides in the San Francisco Bay Area.
Articles written by James H. Killian
Managing times of crisis using active and passive listening
As COVID-19 continues to unfold, employees are asking for a sense of connection and open communication on employment, structure, opportunity and change. Now more than ever it is critical to meaningful...
Qualtrics to Acquire Clarabridge, the Industry Leader in Omnichannel Conversational Analytics
Today is an exciting day—Qualtrics has agreed to acquire Clarabridge, the industry leader in omnic...
By Zig Serafin - CEO
The future of work will be defined by flexibility, mental health resources and leadership opportunities for women
The pandemic has been hard enough on working parents, who have adjusted and readjusted to daycare cl...
Qualtrics Acquires Usermind, a Next-Generation Experience Orchestration Platform
Today, we’re excited to share that we have acquired Usermind, a next-generation experience orchest...
By Brad Anderson