I have an innate sense of curiosity and am passionate about learning. For example, in my personal life, I serve on the Board of Camp Fire Central Puget Sound, where I help in providing children the opportunity to experience the outdoors and develop leadership skills in an inclusive environment. Likewise, at Qualtrics, I am able to enjoy continuous learning, and get to help our clients understand their customers on a deeper level.

What attracted you to Qualtrics in the first place?   

I wanted to be part of a team that was a market leader and that provided me the opportunity to grow with the Company.

What does your day look like?   

Most of my day is spent working with clients, planning and delivering CX programs. Beyond that, I strive to keep my CX knowledge fresh and to collaborate with my teammates on best practices.

What is your favorite part of your role?   

I enjoy that I can help coach my teammates. These are tremendously talented individuals, so I love seeing them grow.

Any tips for someone who is considering a role at Qualtrics?   

Qualtrics is a place where you can be your authentic self, and being authentic is the best way to succeed.

What surprised you most about working at Qualtrics?   

The degree to which we live the One Team Leadership Principle. I am consistently amazed by how quickly people rally to lend support to drive a customer outcome.

What made you want to get into this career path?   

I enjoy solving problems, and Implementation provides me the opportunity to tackle complex issues every day.

You can explore our open opportunities at any time by visiting our career page. Looking to discover more reasons “Why Qualtrics”? You can discover the series here.

Charles enjoys taking on challenges and navigating turbulent projects by approaching issues with composure and data-driven decision-making. In his spare time he tries with limited success to improve his golf game.