On the Brink of Something New: Ashley on Enterprise Sales Management
I always love being the first person to do something, whether that is being the first to sell a new type of solution or developing new operating models with my team that are then rolled out to the rest of the company. Qualtrics is a place that is constantly evolving and which encourages creativity, so there is always the opportunity to do something new.
What attracted you to Qualtrics in the first place?
The reason why I was attracted to Qualtrics is that the experience management market has been born out of a broader shift of power from corporations to consumers and employees. Individuals are now able to hold brands accountable and demand better products, services, and treatment as employees. Qualtrics plays an active part in accelerating this shift by helping companies harness this feedback and enabling them to act on it faster and more effectively.
What was the turning point where you 'had to have the job'?
It was meeting the management team in Dublin and seeing a combination of great people with high ambitions but also a clear understanding of the challenge ahead.
What does your day look like?
I spend much of my time learning, be that from customers, partners, colleagues, or reading about market trends. The remainder is divided into developing and implementing strategies to help my team be successful, working on deal execution, and coaching people to help them develop new skills.
What is your favorite part of your role?
Playing a part in seeing other people be successful be that customers or colleagues.
What surprised you most about working at Qualtrics?
How much I have learnt in my time here. It has sometimes been a roller coaster, but things happen at a pace that far outstrips what I had experienced at my previous companies, both of which were large technology firms. It has forced me to look at how I approach both work and life and to find the ways I can make improvements to this.
|Ashley is a keen runner and occasional tri-athlete. He is an alumnus of The University of Sheffield and started his career at IBM.|