XM Knowledge Base
How to host inclusive meetings
Hybrid and remote work has accelerated the need for inclusive meetings where employees, no matter where they are, feel welcome to contribute their ideas. Get started designing inclusive meetings wit...
By Qualtrics
Meet the new and improved XM Community experience
This week, our 20,000-member XM Community will have access to a fresh look and feel, and functionality that makes it easier than ever to connect with your peers, make your voice heard on product impro...
By Qualtrics
New research finds that stress & burnout are the main reasons more than half of leaders plan to leave their jobs in the next year
More people are leaving their jobs right now than have in the last 20 years, and job openings in the United States have reached a high, according to a recent report from the U.S. Department of Labor. ...
By Qualtrics
Thank you, ‘bureaucrats’!
When I say “bureaucrat” do you think “boring?” In celebration of Public Sector Recognition Week, let me tell you the story of a former art gallery curator and an MBA grad who have joined force...
By Sydney Heimbrock
How a leading UK bank is connecting its customer and employee experience
You won’t find many organizations that deny the importance of their employees to delivering fantastic customer experience. Employees are one of the core components of your brand; the creators of ...
By Daniel Saunders
How to get the insights you need with an online suggestion box
Online suggestion boxes are an always-on approach to gathering honest opinions about products and services. Read on to find out how you can start using one today to collect questions, ideas, comments,...
By Meena Toor
The ultimate framework for change: Unlearn
One of the most important books any business leader can read in 2020 is Unlearn: Let go of past success to achieve extraordinary business results, by leading business transformation consultant Barry O...
By Steve Bennetts
How your brand can build & keep trust amid COVID-19
The COVID-19 pandemic is creating a new reality for brands and everyone is feeling the impact. In mid-March, as the crisis began spreading in the U.S., just over 70% of U.S. consumers indicated tha...
By Qualtrics
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