LinkedIn + Qualtrics
“Qualtrics gave us an employee experience platform, not just a tool.”
Watch Customer Story
LinkedIn Achieved
Higher
retention
rate
Insightful
leadership
development
Increased
employee
engagement
LinkedIn’s mission is to provide economic opportunity for every member of the global workforce. Careers are serious business, which is why LinkedIn lands on lists like “Most Ethical Companies,” “Best Places to Work for LGBT Equality,” and Glassdoor’s coveted “Best Places to Work." Today, LinkedIn has more than half a billion members, because professionals know it’s the best place to connect with each other, with employers, and maybe discover that next career play.
Industry
Technology
Region
Global
Company Size
Large
Business Type
B2C
Overview
Competition for talent is fierce in Silicon Valley and around the world. LinkedIn needed to find ways to nurture its leaders and improve their performance, making it easier for them to stay and for their teams to follow them. LinkedIn chose Qualtrics Experience Management to measure and coach the company’s highest performers.
How do you
retain employees
in a highly
competitive
talent market?
HELPING HIGH PERFORMERS INVEST IN THEIR CAREERS
Other companies will always have great perks, impressive options, and lots of free food. But that’s not enough. In addition to all those things, LinkedIn gives employees the chanceto be fulfilled at work. The company offers every employee the opportunity to transform themselves, the company, and, ultimately, the world.
LinkedIn wants to be known as the place that forges great leaders. And great leaders are made that way through coaching and feedback.
LinkedIn knows that there’s always a gap between where their leaders are today and where they want to be. But closing the gap will never be the same for every individual. LinkedIn started their leadership feedback program with a simple survey tool, but soon realized it wasn’t sophisticated enough to produce the kind of confidential, in-depth feedback the company needed to gather to help high performers transform their careers.
CLEAR, VALID,
ACTIONABLE FEEDBACK
LinkedIn uses the Qualtrics Experience Management Platform™ to gather 360 feedback from peers, direct reports, and managers. The often surprising results lead coaches through productive conversations and individual action plans tied to the verified feedback from Qualtrics.
Having customizable technology that looks and feels like an internal platform was essential to LinkedIn, because most senior leaders will use it many times, either as reviewers or recipients. In fact, when the Learning and Development team rolled out the LinkedIn Leadership 360 program on Qualtrics, the program was oversubscribed.
The investment is paying off. And the world’s leading career development company is extending the careers of its own high performers by using Qualtrics.
Bottom Line
Jeremy Stover
Senior Manager, Leadership Development, Linkedin
LinkedIn + Qualtrics
“Our investment in talent development is creating economic opportunity for every member of the global workforce.”
LINKEDIN IS TRANSFORMING THE
CAREERS OF ITS OWN EMPLOYEES
AND 500 MILLION MEMBERS
