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Qualtrics
Author Bio
Qualtrics, the leader and creator of the experience management category, is a cloud-native software platform that empowers organizations to deliver exceptional experiences and build deep relationships with their customers and employees.
With insights from Qualtrics, organizations can identify and resolve the greatest friction points in their business, retain and engage top talent, and bring the right products and services to market. Nearly 20,000 organizations around the world use Qualtrics’ advanced AI to listen, understand, and take action. Qualtrics uses its vast universe of experience data to form the largest database of human sentiment in the world. Qualtrics is co-headquartered in Provo, Utah and Seattle.
Articles attributed to Qualtrics
From Disney to doctors: The uncommon path of a patient experience leader
The notion of consumer-driven healthcare can be a hot-button issue for many in the industry. While some healthcare providers are hesitant to see patients as consumers, the reality is that patients are...
By Qualtrics
EX25: The next generation of employee engagement
Employee surveys have been in use since the 1970s when they focused on gauging people’s satisfaction with things like pay rate, schedule, and office space. As the decades passed, companies began to ...
By Qualtrics
How to use patient surveys to improve your healthcare service
Patient surveys are a key driver for enhancing the patient experience and meeting regulatory requirements around patient satisfaction. Find out what patient surveys you can use across the patient jour...
By Qualtrics
Introducing Brand Impact Simulator
Redefine how consumers see your brand In the digital-first world of today, consumers have more purchasing options than ever. From ordering groceries to booking flights, there’s now a plethora of wa...
By Qualtrics
Expert tips: How to retain talent during ‘The Great Resignation’
Increase employee retention at your organization with these six strategies from HR experts. Watch full ‘The Great Resignation’ webinar now According to the U.S. Department of Labor, job open...
By Qualtrics
How one of Asia’s leading communications technology companies is rethinking the employee experience
Steve Bennetts, EX Solutions & Strategy Like every organization across the world right now, Singtel - one of Asia’s leading communications technology companies - in designing new wo...
By Qualtrics
Back to school study: Parents weigh in on the right balance between quality education and safety
Parents are sending their kids back to school for the second time during a global pandemic, but back to school does not mean back to normal. As Delta variant cases surge, especially among children, a ...
By Qualtrics
5 soft skills managers need to lead hybrid teams
Managers play a major role in employees' engagement and likelihood to stay. As organizations look to design a new way of working, these are the skills managers need to lead in a hybrid work environmen...
By Qualtrics
Quest Diagnostics: Empowering patients through experiences and information
Patients have more choice than ever before – in everything from their doctors to the type of lab work they get. To secure customer loyalty – and elevate the care journey – healthcare organizatio...
By Qualtrics
How to host inclusive meetings
Hybrid and remote work has accelerated the need for inclusive meetings where employees, no matter where they are, feel welcome to contribute their ideas. Get started designing inclusive meetings wit...
By Qualtrics
Certified Questions: Expert-designed, more reliable results
Certified Questions prepare organizations to be inclusive and exhaustive, without exhausting your targeted audience. In the world of research, it has become imperative that we capture the right voi...
By Qualtrics
From measurement to management: why investing in improving relationship health pays dividends
Learn why customer relationship measurement isn’t enough - and why customer relationship health management is the new way to create impactful experiences. Customer relationships form the heart of...
By Qualtrics
Why CIOs will be at the center of future of work strategies
The pandemic changed the digital work experience forever. For more than a year, the only way many teams have been able to onboard new team members, interact with colleagues, or get things done at work...
By Qualtrics
How experiences have changed for the better (plus the 8 we’ll never let go of)
We’ve had to change a lot in the past year, but some of the changes we’ve experienced have been for the better. From remote meetings to streaming workouts, virtual experiences mean more people can...
By Qualtrics
Here’s what leaders should know before designing the workplace of the future
More than a year ago, we commandeered couches and erected office nooks in our bedrooms as we hunkered down to work from home for what (we assumed) would be a few months, at the most. Now, many of us a...
By Qualtrics
