See what users of our software have to say

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See what customers who use Qualtrics
are saying on third party sites

Instead of sharing our opinions, we thought it’d be better to help you form your own based on what organizations of all types are saying about us in third party reviews. We gathered information in four key areas that organizations look at when doing a software evaluation in order to help you understand how CX and VoC feedback management products and services differ.

Effectiveness & Ease of Use

Spend less time staring at spreadsheets and more time taking action. Qualtrics software was purpose-built to make sophisticated tasks easy and accessible to people of every skill level. Here’s what customers are saying:

From

“Even for someone with very little experience using this kind of software, Qualtrics makes it easy to design and distribute incredibly awesome surveys.”

Amy Cook

Higher Education

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From

“Great functionality and ease of use at a reasonable price.”

Ben Lawder

Vice President, ADP

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From

“The software is very user-friendly and versatile. The new platform makes it even easier than it was when we started using it.”

Karen Hanshaw

University of Arizona

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Support

In a time when other companies are cutting their support or charging extra for it, Qualtrics keeps help no more than a click or call away. Every customer is a VIP. Here’s what customers are saying:

From

“Customer support is unmatched. No other company, of any kind, provides the level of comprehensive, knowledgable and friendly customer support that Qualtrics.”

 

Director

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From

“Qualtrics’ fast, friendly, and comprehensive support enables novices and experienced users alike to be highly effective.”

Kerry McLorg

 

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From

“Great Customer Service – A rare feat in the 21st Century, but Qualtrics has it down!”

Joachim Talloen

CMU

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Control & Flexibility

Qualtrics gives you total control of your customer experience. Here’s what customers are saying:

From

“Qualtrics’ flexibility was the main reason my organization switched from another competitor.”

William Ruthrauff

MetLife

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From

“Qualtrics is a powerful and versatile tool that goes way beyond normal survey solutions. We discovered Qualtrics to be useful in so many other ways.”

Kerry M

 

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From

“Qualtrics Insight Platform is a vital tool. I have fielded numerous surveys and Qualtrics has had every feature I needed for any question type I wanted. What would I do without Qualtrics?!”

Kristin G.

UNC

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Ecosystem

A subscription to Qualtrics is so much more than software. With over 8,500 customers, 2 million users, a host of integrated partners, and events like our legendary annual Insight Summit – there is an abundance of people and resources available when looking for help and networking. Here’s what customers are saying:

From

“Qualtrics’ API can be integrated into pretty much anything – Salesforce, Slack, Marketo, Tableau… you name it!”

D. Skye Hodges

 

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From

“The Salesforce integration is perfect for our use of SFDC as our CRM.”

Joanna Iturbe

Leeds Technology Services

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From

“Qualtrics is much more than survey software. I use it to power my entire ticket support system, which is crucial to fulfilling our users’ needs in a systematics and efficient way.”

Jason Hill

UVU

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Qualtrics is the easiest and most powerful platform on the market

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