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The event is over. You will now be redirected to the homepage where you can watch 2020 content and you can catch the 2021 content on demand at 1PM PST8PM GMT5AM AEST.




Watchlist content available on demand after the event

My watchlist

Watchlist content available on demand after the event

WorkDifferent Agenda

Zig Serafin // Ryan Smith

Designing a new era of innovation

Tom Brady

Taking small actions to deliver big wins

Angela Duckworth

Throwing out the old-school way of educating

Jason Bradshaw

Turning dead ends into better connections with customers

Katie Soo

The art + science of curating a community-first experience

Ally Love

Outpacing the effects of isolation

Mary George Opperman // Angela Winfield

Creating a seismic shift in DEI

Jonathan Nouri

Evolving a fresher shopping experience from end-to-end

Steve Wengrovitz

Taking the delivery industry beyond delivery

Sal Khan

Navigating the real-life challenges of virtual learning

Jay Choi // Rachel Barker

Future-proof your workplace

Brad Anderson

Making work, work for every employee

Liz Tassey // Sahil Sethi

Thriving during disruptive times

Rick Evans

Lifting teams and patients at the speed of the pandemic

Erik Vogel

Using the customer voice to accelerate change

Marina Seitún

Creating memorable experiences that make employees want to stay

A. Marc Harrison, MD

Minimizing hospital visits while maximizing patient care

Kitty Xu, PhD

Turning 100 million new users into lifelong pinners

Product Demos available at 1PM PST8PM GMT5AM AEST

Deliver on-target messaging, every time

Launch the right offering the first time

Fix service gaps from every vantage point

Go beyond scores. Activate teams to close experience gaps.

Win over customers at every stage

Drive belonging with deeper DEI insights

Find experience gaps before they grow

Help more customers skip the support call

Make candidate experience a competitive advantage

Learn more about Experience Management



Qualtrics launched WorkDifferent in 2020 as the world was forced to rethink the workplace, and organizations to redefine how they interact with people. WorkDifferent 2021 features how-to sessions from iconic brands on the actions they’re taking to move forward.
This event will last 2.5 hours.
Yes, all event sessions will be available on-demand following the event on
Some of the sessions will last 30 days, and others will be on the site for longer.
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