Qualtrics for Academia

Revolutionise the academic experience

“As a mission-driven school, committed to students getting the best possible educational experience so that they can have a positive impact on the world, connecting to what our community is thinking and feeling is critical. The Qualtrics platform focuses on making meaning from data, fits our learning community perfectly and has helped us turn information into insight. Working with Qualtrics has made us better. ” - United World College, Soulth East Asia

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Qualtrics helps you improve student, campus, faculty, and alumni experience. Identify and address root causes of essential outcomes, take action to improve applicant experience, graduation rates, and alumni giving. And do all of this on the same platform your faculty already rely on.

Outcomes we deliver

  • Increased speed and quality of research
  • Increased yield rates
  • Tools to help your research be published
  • Improved student satisfaction and engagement
  • Better alumni relations and increased donations

From application to alumnus, more than 8,800 schools rely on Qualtrics

ELIMINATE INSTITUTIONAL BLINDSPOTS

See your institution’s entire academic experience like you’ve never seen it before. With a holistic view of critical touchpoints, Qualtrics gives you deep insights into student, faculty, campus, and alumni experience.

PREDICT EXPERIENCE DRIVERS

Spend less time analysing and more time acting. Qualtrics predictive intelligence technology eliminates tedious manual work and helps colleges and universities understand key experience drivers.

IMPROVE ALUMNI ENGAGEMENT

Alumni engagement is affected by college experience and social engagement. With Qualtrics you can create an alumni health score based on key experience metrics proven to lead to increased alumni development activities.

IMPROVE YIELD RATES FROM APPLICATION TO ADMISSION

Get ahead of and manage applicant experiences before you get rejected. With Qualtrics, you can manage the full admissions experience for all of your prospective students.

Optimise every academic experience

STUDENT EXPERIENCE

Measure and improve experiences at every critical touchpoint along the student journey to improve student outcomes inside and outside the classroom.

CAMPUS EXPERIENCE

Measure and respond to engagement across campus–from housing to the student centre and identify campus experience gaps to drive action that improves student, faculty, and campus happiness.

FACULTY EXPERIENCE

Identify drivers of faculty engagement and develop action plans and create coaching opportunities to improve student and faculty success in the classroom.

ALUMNI EXPERIENCE

Empower your alumni by engaging them on campus and identifying their key engagement drivers so you know what programs to invest in to strengthen alumni development activities.
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More powerful insights across your entire university

Student & Faculty Research

  • Classroom Research
  • Experimental Design
  • Longitudinal Analysis
  • Qualitative and Quantitative Analysis

CAMPUS INSIGHTS

  • Student Engagement
  • Student Case Management
  • Online Course Evaluations
  • Alumni Engagement
  • Rule-Based Dashboards

EMPLOYEE ENGAGEMENT& STUDENT ASSESSMENT

  • Student, Faculty, and Staff 360 Reviews
  • Employee Insights
  • Onboarding Feedback
  • Faculty Exit Interviews

Qualtrics’ Flexible Service Model

We know that sometimes you need someone else to manage a project so you can allocate energy to other initiatives. Other times, you need the flexibility and agility to manage the details yourself. Our offering gives you the freedom and power to dial up or dial back the services at any time during the program.

Customer Success

Dedicated customer success managers help you realise value from our technology. From training and best practice sharing to solution consulting, we can ensure you are always on track.

Implementation

You won’t have to do it alone—our experienced implementation staff can help you get your program up and running and ensure full operational integration.

Client Engineering

Our client engineering team can build any solution you can imagine, including HRIS or ATS integrations, historical data imports, custom widgets, and more.

Online Tutorials

Get answers to every question with detailed, self-guided videos and content designed to help you become an expert quickly.

24/7 On-Call Support

Need to talk to a human? Call anytime day or night and a product specialist will answer. We’ll ensure you and your organisation are never blocked.

Consulting

Need expert help with program design, complex surveys, best practices, or results training? Our team of survey scientists and market research subject matter experts have the end-to-end expertise to deliver.

Improving the Academic Experience

View All Customer Stories
As a mission-driven school, committed to students getting the best possible educational experience so that they can have a positive impact on the world, connecting to what our community is thinking and feeling is critical. The Qualtrics platform focuses on making meaning from data, fits our learning community perfectly and has helped us turn information into insight. Working with Qualtrics has made us better.
Qualtrics enables me to conduct research efficiently, quickly, and inexpensively. Thanks to Qualtrics I have conducted over 100 research studies and have develop cutting-edge research findings, which have been published in Harvard Business.

Welcome to the Experience Management PlatformTM

Four applications to manage the four key experiences of business

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®

customer ExperienceTM

 
Delight customers at every touchpoint. Monitor, respond and improve every interaction along the customer journey. Learn More
®

employee ExperienceTM

 
Drive employee excellence by measuring and optimising every stage of the employee lifecycle. Learn More
®

brand ExperienceTM

 
Increase brand equity, test and improve advertising, and identify your essential brand drivers. Learn More
®

product ExperienceTM

 
Uncover product needs, prioritise features, and predict market trends. Learn More

 
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research CoreTM

 

This is sophisticated research made simple. From surveys to insights to action.