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Breaking down breakthroughs:
Q&A with GoodRx


You’ve got deadlines, research to conduct, and experience gaps to close. We’ve all been there, but true experience gurus do it masterfully. Their secret weapon? Qualtrics. Find out how real-life heroes tackle building a CX practice without losing their humanity in this new, 30-minute Q&A series.

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Attend live and be entered to win a $1,500 Experience Giveaway

The world of direct-to-consumer experiences is unique and not everyone gets it. Hosted by our own TikTok personality Savannah Martin, Breaking Down Breakthroughs is your chance to hear real stories, how-to’s, and advice from practitioners who’ve been there and done that.

On Friday, June 24th, you’ll hear from Garrett Celestin and Dana Barnes, senior insight strategists and CX experts at GoodRx® – an online marketplace for prescription drugs and one of TIME’s 100 Most Influential Companies of 2022. This duo will share how they’re building a Customer Experience (CX) program from the ground up and answer all of your questions.

Submit a question from Garrett and Dana here.


10:00 AM PT // Welcome from your host Savannah Martin

10:05 AM PT // The “Breakdown” on Building Your CX Program with Garrett Celestin and Dana Barnes

10:20 AM PT // Live Audience Q&A

10:25 AM PT // Closing Remarks and Experience Giveaway


Friday, June 24, 2022

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10:00 am Pacific
1:00 pm Eastern


Zoom details provided
upon confirmation.

Real talk from real pros.
Be part of the conversation.


By registering for this event you agree to allow Qualtrics to share and process your personal data for purposes of follow-up with regard to the content of this webinar, including to event partner, in accordance with our Privacy Statement. View the terms and conditions of the Experience Giveaway here.