SESSION 5 | Cleveland Clinic / NY Presbyterian
The future of human-centered care
Dr. Adrienne Boissy Chief Experience Officer, Cleveland Clinic
Rick Evans Chief Experience Officer, NewYork-Presbyterian
Susan Haufe Chief Industry Advisor - Healthcare, Qualtrics
Healthcare organizations around the world are facing new challenges and opportunities during this pandemic, pushing them to reimagine the healthcare experience for patients, providers, and payers. After our healthcare heroes have a chance to pause and reflect, what comes next in human-centered care and how do we recover?
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