Understand business sentiment at scale through customer reviews and sentiment analysis.
Whether your business has one location or one thousand, it’s essential to know how your brand appears on the sites driving traffic and revenue to your business. For organizations with a large online footprint, it can be hard to identify reputation problems on lesser-known review sites, or pin-point individual low-rated locations. With unparalleled review site coverage and daily reporting, you can seamlessly integrate the voice of your digital customers into your Qualtrics dashboards. The Grade.us platform ensures that your brand’s reputation will be defended, protected, and nurtured.