RETURN TO CARE EBOOK
How the healthcare industry can embrace a new, better normal
The healthcare industry has been stretched to a point we’ve never seen before. The costs of COVID-19 hospitalizations increased staff safety measures, canceled or postponed procedures, and additional support for staff have added to an unprecedented operational and financial burden.
Now, as the industry looks to encourage patients to reschedule postponed care, and encourage staff to power through, there is an opportunity to re-invent.
The Return to Care ebook includes:
- Insights from the latest healthcare industry research.
- A 3-phase approach to understanding and acting on patient feedback.
- Suggestions to make make the ‘new normal’ a better normal.