Skip to main content


Ask the experts:
tips for transforming your
digital experience

April 7 / 4 pm CT / 5 pm ET


Join us for a virtual whiskey cocktail making event and panel discussion with digital customer
experience leaders from United Airlines, Qualtrics, and Quantum Metric to learn how world-class
organizations are creating a digital-first customer experience. In addition to answering audience
questions, we’ll discuss how to:

  • Transform your digital experience
  • Design and improve digital experiences that continually impress customers
  • Deliver delightful experiences across the customer journey that keep customers coming back

Upon registration, you will receive a confirmation email with a link to submit your preferred mailing address for the whiskey cocktail kit and questions for our panelists. Come back on Thursday, April 7
to enjoy our guided whiskey cocktail creation and interact with our digital experts as they answer your questions and share their expertise and insights.

By registering for this webinar you agree to allow Qualtrics to share and process your personal data for purposes of follow-up with regard to the content of this webinar, including the event partner Quantum Metric, in accordance with our Privacy Statement.

Registration has been closed. Please reach out to your Qualtrics or Quantum Metric account team for further information if you are interested in attending a similar future event.


Picture of Michael Petermann

Michael Petermann

Managing Director - Digital Products & Strategy
United Airlines

Michael is a leader with experience in all facets of the digital ecosystem from data driven strategy creation to product development and implementation. Known as the “go-to” person in the eCommerce space, Michael skillfully brings together numerous data points to tell a story creating the foundation of a digital strategy to drive significant returns.

Picture of Mark Treschl

Mark Treschl

Chief Customer Officer
Quantum Metric

Mark Treschl’s expertise and business range has powered three decades of developing products and process improvements. At Quantum Metric, he is the Chief Customer Officer, helping clients learn faster, iterate with confidence, and build better products. Previously, he was CCO at Verint and Co-Founder of OpinionLab, a Digital Analytics SaaS platform focused on collecting and analyzing Voice of Customer.

Picture of Isabelle Zdatny

Isabelle Zdatny

XM Catalyst

Isabelle currently leads the XM Institute’s research into how companies identify, design, and deploy innovative new experiences. She uses her expertise in digital CX design, metrics management, consumer psych and emotions, and behavioral economics to help large organizations design and operate successful experience management programs.

More than 16,000 brands and 99 of the top 100 business schools use Qualtrics