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Qualtrics Virtual Event

Discover how to build stronger, more profitable client relationships for your B2B business

TUESDAY, September 22, 2020 // 11:00 AM ET

Join James Bampos, CX Solution Strategist, Qualtrics and Steve Walker, Chairman & CEO, Walker to learn how you can leverage the latest B2B CX technology and Walker’s leading industry expertise to enhance your B2B solution set and deliver customer experiences that increase adoption and deliver back to the bottom line.

Thank you for your interest in this event, unfortunately the event is now full.

You’re Invited

Qualtrics and Walker, the 2019 Qualtrics CX Partner of the Year,  invite you to come learn how to maximize your B2B relationships for improved customer retention, increased revenue and conversion rates. Plus, how to get better insights and take impactful action at each phase of the complex customer journey. 

The new CustomerXM for Account Management product from Qualtrics helps you to gain key insights into your customer relationships across each step of the journey with a 360 view of the customer by integrating with your preferred CRM, such as Salesforce, with your Qualtrics data. Track customer feedback across the length of the relationship, monitor key metrics like account health and likelihood  to churn, and determine where to take action with your customer accounts. Save time and money by tying all of your sales productivity solutions together with the Qualtrics B2B Command Center.


Tuesday, September 22, 2020

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11:00 am ET


Virtual Event Hosted on Zoom


10:00 AM

10:05 AM
Group Introductions

10:10 AM
Highlight the familiar ways B2B companies are leveraging CX. Discuss how CX can be used in the account management function

10:25 AM
Discuss how CX can be used in the account management function

10:40 AM
Review common obstacles for B2B companies and how they can be avoided/overcome

10:55 AM
Closing Remarks and Key Takeaways

11:00 AM
Event Conclusion