Automate your Salesforce CRM with Qualtrics
September 16, 2020 / 10:00 am PT / 11:00 am MT
Qualtrics and Salesforce are committed to building sales tools that make it easier to communicate with and understand customers, freeing up your sales team to get more done in less time.
Take advantage of new features that bring all your sales data together with everything your customers are thinking and feeling.
Join the Qualtrics Product team for a deep dive into the technical details of setting up the integration and automated workflows to help you gather genuine feedback and take action.
What you'll learn from this webinar:
- Customer Satisfaction — get feedback in real time to address customer needs immediately and exceed expectations
- Customer Loyalty — build trust with all account stakeholders by integrating all transactional and relational engagements in a single view
- Sales Productivity — give your sales team the data and insights they need to win
- Reduced Cost to Serve —automate workflows so your teams can focus on what’s important: the customer
CX Product Manager
Rahul Datta is a product manager at Qualtrics and works on the Qualtrics Salesforce integration and CX for Account Management. Rahul has worked at Qualtrics for 5 years and has previously held various product and engineering roles at Qualtrics.
Senior Sales Engineer
Lisa Peck is a senior sales engineer, she supports Qualtrics’ sales efforts by bringing a deep understanding of Qualtrics platform capabilities and API integrations to product demonstrations. Lisa was a customer of Qualtrics in the CX space dating back to 2012, and most recently prior to joining Qualtrics she was a Salesforce Solution Architect specializing in Contract Lifecycle Management.