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What is Your 2020 CX Battle Plan?

November 6, 2019 / 12:00 pm MT

Join J.D. Power and Qualtrics to learn about the new Midsize Bank CX and Advisory Program. This solution addresses challenges that midsize and community banks currently face, and how to apply CX data and key insights to your 2020 growth strategy.

What you’ll learn:

  • How to compete, retain and acquire customers with digital growth
  • The 2020 Big 6 trends and how to slow them down
  • The CX gauges that are critical to driving organic growth
  • Sustaining an exceptional customer experience across every channel

Webinar Details:

What: J.D. Power and Qualtrics – Building your battle plan for customer excellence

When: Wednesday, November 6th, 11 AM PT // 2 PM ET


Joe Wheeler

Senior Director of Midsize Practice
J.D. Power

Todd Morin

National Account Director
J.D. Power

Erik Katzen

Sales Engineer

Over 11,000 brands and 99 of the top 100 business schools use Qualtrics