Carolyn Galvin

Author Bio

Carolyn Galvin is Senior Manager of Market, Customer & Competitive Intelligence at Nuance Communications, where she leads a team focused on customer delight and competitive displacement.

Articles written by Carolyn Galvin

Finding your voice: Why communication in times of transformation matters now more than ever

In these unprecedented times, and as coronavirus prompts epic social and economic transformation, communication is more critical than ever. Not only what we communicate, but how we communicate can mak...

6min read

Featured Posts

How to reduce bias in interviews

Hiring the best people for your organization requires removing bias from your interviews. Find out w...

By Qualtrics

WorkDifferent: Three things we learned about moving forward in 2021

At WorkDifferent 2021, we heard from seven-time Superbowl winner Tom Brady, Peloton instructor Ally ...

By Qualtrics

Patient experience drives trust and advocacy

Today marks the beginning of Patient Experience Week. This week is a globally recognized event that ...

By Bruce Temkin, Susan Haufe

Employee experience is part of our nation’s recovery

Along with the annual cherry blossoms that adorn the nation’s capital, we see many signs for much-...

By Sydney Heimbrock // PhD